FAQ's

How long does it take orders to ship?

Most orders are typically packed within a week of the order being placed. I typically process all orders in a batch and pack everything up that same night. You should receive a confirmation via email from either my store website or PayPal when your order is processed. Once you receive this email you order will be dropped off at my local post office 1-2 business days.


Where's my package?

You should receive an email from PayPal when your order is shipped. This email will contain a USPS tracking number as well. 

For all domestic pin orders, I ship via USPS First Class mail. This means that typically any order will arrive at its destination in 2-5 days from the ship date within the continental US. For all domestic bag orders, I ship via USPS Priority mail. This means that all bag orders will arrive in 1-3 days from the ship date within the continental US.

For all international orders, I ship via USPS First Class International service. This is the same for both bag and pin orders. From my experience, most international shipments will arrive in 7-10 days from the ship date, however, some orders have taken a bit longer to arrive. Please do not hesitate to contact me via email if an order is taking a substantial amount of time to arrive.

**Please note that all shipments have been slow over the past couple of months due to the current pandemic situation.**


What is your return policy?

Please note that all sales are final. If, for any reason, you have an issue with your order, please feel free to email me at thelittlestarguardian@gmail.com and I will try to resolve your issue on a case-by-case basis.